Terms of Service

Effective Date: June 5, 2026 | Last Updated: June 5, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the Website cafe-ranchpizza.click and all related services, content, features, and functionality offered by the Company (collectively, the "Services").

By accessing the Website, placing an order, creating an account, subscribing to any communications, or otherwise engaging with our Services, you expressly agree to these Terms in their entirety. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, users, customers, and any other individuals who access or use the Services. If you are using the Services on behalf of a business entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms, and the term "you" shall refer to both you individually and such entity.

You must be at least eighteen (18) years of age to use this Website and place orders. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age and legally capable of entering into a binding contract under applicable United States law.

2. Company Information

This Website is owned and operated by Pizza Ranch. You may contact us using the following information:

3. Description of Services

Pizza Ranch is a food service establishment that provides customers with a variety of food and beverage products, including but not limited to pizza, chicken, salads, desserts, and other menu items (collectively, "Food Products"). Our Services may include, without limitation:

• Online Ordering: The ability to browse our menu and place orders for pickup or delivery through the Website.
• Menu Information: Access to current menu items, pricing, nutritional information, and ingredient details.
• Promotions and Special Offers: Information about current deals, coupons, loyalty programs, and promotional events.
• Customer Account Management: The ability to create and manage a personal account to track orders, save preferences, and manage payment information.
• Customer Support: Communication channels through which customers may seek assistance, submit feedback, or resolve concerns.
• Catering Services: Information and booking capabilities for large-scale food orders for events or group gatherings.
• Newsletter and Communications: Opt-in email and promotional communications regarding new menu items, deals, and Company news.

We reserve the right to modify, suspend, discontinue, or restrict access to any portion of our Services at any time, with or without notice, for any reason, including for maintenance, updates, or operational requirements. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

Availability of specific menu items, promotions, and delivery options may vary by location and time. Certain Services may require account registration or the provision of personal information as a condition of use.

4. User Account Registration and Obligations

Certain features of our Website may require you to create an account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the confidentiality of your account login credentials, including your password;
• Accept full responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse registration, cancel accounts, or remove content at our sole discretion. You may not create accounts using automated methods, impersonate another person, or use false information.

5. Prohibited Activities

By using our Website and Services, you agree that you will not engage in any of the following prohibited activities:

5.1 General Prohibitions

• Use the Website for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation, including the laws of the United States;
• Violate or attempt to violate the security features of the Website;
• Use the Website to transmit unsolicited commercial communications ("spam");
• Impersonate any person or entity or falsely represent your affiliation with any person or entity;
• Collect or harvest personal data of other users without their consent;
• Engage in any conduct that restricts or inhibits another user's use or enjoyment of the Website;
• Post, transmit, or distribute any material that is defamatory, obscene, offensive, threatening, or otherwise objectionable;
• Use the Website to engage in fraudulent transactions or submit false or misleading orders.

5.2 Technical Prohibitions

• Attempt to gain unauthorized access to any portion of the Website, its servers, or any connected systems;
• Use any automated tools such as bots, scrapers, crawlers, or spiders to access the Website without our express written consent;
• Introduce viruses, malware, trojans, worms, or any other harmful or malicious code;
• Attempt to reverse engineer, decompile, disassemble, or otherwise discover the source code or underlying structure of the Website;
• Use the Website in any manner that could damage, disable, overburden, or impair the Website or servers;
• Bypass any technical measures implemented to restrict access to the Website or portions thereof.

5.3 Commercial Prohibitions

• Use our brand name, logo, or trademarks without express prior written authorization;
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services for commercial purposes without our express written permission;
• Frame or mirror the Website on any other website without our prior written consent;
• Use our content, menus, pricing, or proprietary information for competitive intelligence purposes.

Violation of any of the above prohibited activities may result in immediate termination of your access to the Services and may subject you to civil and/or criminal liability under applicable law.

6. Ordering, Payment, and Pricing

6.1 Order Placement

When you place an order through our Website, you are making an offer to purchase Food Products subject to these Terms. All orders are subject to acceptance by Pizza Ranch, and we reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

You will receive an order confirmation via email upon successful placement of your order. This confirmation does not constitute our acceptance of your order, but rather an acknowledgment that we have received it. Order acceptance occurs when we begin processing or preparing your order.

6.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Prices are exclusive of applicable taxes unless otherwise stated. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

Applicable sales tax will be calculated and applied at checkout in accordance with applicable state and local tax laws. Delivery fees, service charges, and other applicable fees will be disclosed prior to the completion of your order.

6.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on the Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amount to your payment method.

Payment is processed securely through our third-party payment processors. We do not store full payment card details on our servers. All payment transactions are subject to the terms and policies of the applicable payment processor.

6.4 Refunds and Cancellations

Orders may be cancelled prior to preparation. Once an order has been prepared, cancellations may not be accepted. Refund eligibility is determined on a case-by-case basis at our discretion. If you believe you have received an incorrect or unsatisfactory order, please contact us at [email protected] within a reasonable time after receipt of your order. We reserve the right to issue refunds in the form of store credit at our sole discretion.

7. Food Allergies and Dietary Restrictions

Our menu items may contain or come into contact with common food allergens, including but not limited to gluten, dairy, eggs, peanuts, tree nuts, soy, fish, and shellfish. While we make reasonable efforts to provide accurate allergen information, we cannot guarantee that any item is completely free from allergens due to shared preparation environments and equipment.

If you have a serious food allergy or dietary restriction, you must inform our staff prior to placing your order and exercise your own judgment regarding the safety of consuming our Food Products. Pizza Ranch shall not be liable for any allergic reactions or adverse health events resulting from consumption of our Food Products where allergen information was disclosed or available.

8. Intellectual Property Rights

8.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, and the selection and arrangement thereof (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

The Pizza Ranch name, logo, trade dress, and all related marks are trademarks or registered trademarks of Pizza Ranch in the United States. All other trademarks, service marks, and trade names used on the Website are the property of their respective owners.

8.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial purposes of ordering food products and using our Services as intended. This license does not include the right to:

• Reproduce, modify, create derivative works from, or distribute any Content;
• Use the Content for commercial purposes or public display;
• Reverse engineer or attempt to extract the source code of the Website;
• Remove any proprietary notices or labels from any Content.

Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other applicable laws.

8.3 User Submissions

If you submit reviews, comments, feedback, suggestions, or other content to us ("User Submissions"), you grant Pizza Ranch a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Submissions in any media. You represent and warrant that you own or have the necessary rights to grant this license and that your User Submissions do not infringe the rights of any third party.

9. Disclaimers and "As-Is" Basis

We do not warrant that defects will be corrected or that the Website or its servers are free from viruses or harmful components. You assume full responsibility and risk for your use of the Website and Services.

Any material downloaded or otherwise obtained through use of the Website is done at your own risk. You are solely responsible for any damage to your computer system or other device or loss of data that results from such download or use.

Nutritional information and allergen data provided on the Website are approximate and provided for informational purposes only. We do not warrant the accuracy of such information, and it should not be relied upon as medical or dietary advice.

10. Limitation of Liability

The limitations of liability set forth above are fundamental elements of the basis of the bargain between Pizza Ranch and you. Some jurisdictions do not allow the exclusion or limitation of certain types of liability; accordingly, some of the above limitations may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Pizza Ranch and its officers, directors, employees, agents, licensors, suppliers, and contractors (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to the Website or Services;
• Your violation of these Terms;
• Your violation of any applicable law, regulation, or third-party rights, including intellectual property rights or privacy rights;
• Any User Submissions you provide to the Website;
• Any fraudulent, false, or misleading information you provide to us;
• Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You may not settle any claim without our prior written consent.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, payment processors, delivery partners, or other services that are not owned or controlled by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party websites or services.

We encourage you to review the terms and privacy policies of any third-party websites or services you visit. The inclusion of any link on our Website does not imply endorsement, approval, or recommendation by Pizza Ranch of the linked website or its content. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

13. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and disclose your personal information. By agreeing to these Terms, you also acknowledge and agree to the practices described in our Privacy Policy. Our privacy practices are designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable, and the Federal Trade Commission Act (FTC Act).

Please review our Privacy Policy at cafe-ranchpizza.click before using our Services.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the appropriate federal or state courts located in the United States. You hereby irrevocably consent to personal jurisdiction and venue in such courts and waive any objection to the laying of venue of any such action in such courts.

If you are using our Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws and regulations. The Website is intended for use by persons in the United States only.

Our Services are subject to applicable United States federal consumer protection laws, including regulations enforced by the Federal Trade Commission (FTC) under the Federal Trade Commission Act (15 U.S.C. § 41 et seq.). Where applicable, we also comply with state-specific consumer protection statutes.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting Pizza Ranch at [email protected] with a written description of your claim, the relief sought, and your contact information. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If the dispute cannot be resolved informally within this period, either party may proceed to formal dispute resolution as set forth below.

15.2 Binding Arbitration

Except for disputes involving claims for injunctive or other equitable relief, or claims related to intellectual property rights, all disputes, claims, or controversies arising out of or relating to these Terms or the use of the Services shall be resolved by binding individual arbitration administered by a recognized arbitration organization under its applicable rules and procedures.

The arbitration shall be conducted in English and shall take place in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration shall be allocated in accordance with the applicable arbitration rules, except that Pizza Ranch will pay all filing fees if required to do so by applicable law.

15.3 Class Action Waiver

15.4 Small Claims Court

Notwithstanding the arbitration agreement above, either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court, provided that the claim does not seek relief on behalf of a class or group of individuals.

16. Electronic Communications

By using our Website or Services or communicating with us via email, you consent to receive electronic communications from Pizza Ranch. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you opt into our marketing communications, you may receive promotional emails, newsletters, and other communications from us. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us at [email protected]. Note that transactional emails related to your orders and account may still be sent even after opting out of marketing communications.

17. Term and Termination

17.1 Term

These Terms shall remain in full force and effect for as long as you continue to use the Website or Services or maintain an account with us.

17.2 Termination by You

You may terminate your account and cease using our Services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

17.3 Termination by Us

We reserve the right, in our sole discretion, to suspend or permanently terminate your access to the Website and Services at any time, with or without notice, for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Your engagement in prohibited activities;
• Suspected fraudulent, abusive, or illegal activity;
• Requests by law enforcement or regulatory authorities;
• Extended periods of account inactivity;
• Discontinuation of the Services.

17.4 Effect of Termination

Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

18. Changes to These Terms

Pizza Ranch reserves the right to modify, revise, or update these Terms at any time in its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice, such as by sending an email to registered users or posting a prominent notice on the Website.

Your continued use of the Website or Services after any modifications to the Terms have been posted constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for any updates. If you do not agree to the modified Terms, you must immediately cease use of the Website and Services.

We encourage you to bookmark and review this page regularly to stay informed of any changes to the Terms governing your use of our Services.

19. Severability

If any provision or portion of these Terms is found to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

The parties agree that a court or arbitrator should endeavor to give effect to the parties' original intentions as reflected in the invalid, illegal, or unenforceable provision, to the extent possible.

20. Waiver

The failure of Pizza Ranch to enforce any provision of these Terms at any time shall not be construed as a waiver of our right to enforce such provision in the future. No waiver by us of any breach of these Terms shall be deemed a waiver of any subsequent breach of the same or any other provision. Our rights under these Terms are cumulative and not exclusive of any rights or remedies we may have at law or in equity.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, guidelines, or agreements published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch with respect to the use of the Website and Services and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, with respect to the subject matter hereof.

No oral or written statement, advertisement, or promotional material shall modify, supplement, or otherwise affect the terms of this agreement unless specifically incorporated herein by reference.

22. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform any of its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, war, terrorism, civil unrest, labor strikes, power outages, internet disruptions, or supply chain interruptions. In such circumstances, we will make reasonable efforts to resume performance as soon as practicable.

23. Accessibility

Pizza Ranch is committed to making our Website accessible to all individuals, including those with disabilities, in compliance with applicable accessibility standards and guidelines. If you experience difficulty accessing any portion of our Website, please contact us at [email protected] so that we may assist you and work to improve the accessibility of our Services.

24. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to contact us for any reason related to our Services, please reach out to us using the following information:

We strive to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to food safety or active orders, please contact us directly via email at [email protected].